|
Delivering Happiness: A Path to Profits, Passion,
and Purpose
Pub. Date: June 2010
Publisher: Grand Central Publishing
Format: Hardcover, 253pp
9780446563048
Ususally ships within 24 hours
 |
Delivering Happiness by Tony Hsieh
In 2008, Amazon.com purchased Zappos.com, Inc., the world's largest online shoe business for 1.2 billion dollars. While that number is impressive,Tony Hsieh, CEO of Zappos knows there's more to life than money. How does a young man rise to become one of the world's elite entrepreneurs? Hsieh chronicles his journey to Zappos in his new book entitled, Delivering Happiness:
Continue to read
|
About the book
In his first book, Tony Hsieh - the hip, iconoclastic, and widely-admired CEO of Zappos, the online shoe retailer - - explains how he created a corporate culture with a commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. He details many of the unique practices at Zappos, such as their philosophy of allocating marketing money into the customer experience, the importance of Zappos's Core Values ("Deliver WOW through Service"), and the reason why Zappos's number one priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own. Finally, Delivering Happiness explains how Zappos employees actually apply the Core Values to improving their lives outside of work, proving that creating happiness and record results go hand-in-hand. |
Email Us: 
