Colemanbook.com: Online Shopping for Textbooks, Bundle books, eBooks, Printed Access Codes & more

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Service Overview

Coleman Book Company offers a full range of services to corporate, academic, medical, special and public libraries, obtaining any in-print publication, in any format, from publishers or distributors throughout the world.

OUR SERVICES INCLUDE:

Standard streamlined procedures for RUSH titles not in inventory:

Order phoned to the publisher within thirty minutes
Shipped direct from the publisher unless otherwise desired
If shipped through Coleman, re-shipped same day
UPS ground service unless otherwise stated
If special instructions, delivered by method desired
All items new
30 day return policy

Take a tour of how our books are shipped

Additional Services:

The customer is notified if the delay within 30 minutes of the receipt of the order. This information will help the librarian satisfy the requestor(s).
Materials may be back ordered for shipment upon availability

FIRM ORDER SERVICE "Hard-to-get" items, though at times challenging, are our specialty. Materials are supplied from more than 29,000 publishers and distributors worldwide, with more added daily. Current titles are stocked from more than 100 publishers.

OUT OF PRINT SEARCHING If your item has been declared out-of-print or out-of-stock-indefinitely, upon request, we will search Out of Print databases to obtain a copy for your library. When we've located a copy, we will advise you of its condition and price for approval before supplying it to you.

RUSH ORDER SERVICE When a book is needed immediately, or sooner, your order to us, if not in inventory, is placed with the publisher within 30 minutes of its receipt.

Contact Customer Services

Coleman Book Company's customer service department may be contacted 24 hours a day, 7 days a week via e-mail/Live Help. Responses to queries are sent within 24 to 48 hours of Coleman's receipt of the initial contact. In addition, Coleman personnel may be contacted telephonically Monday through Friday between the hours of 7:30 a.m. and 5:00 p.m. eastern time. (215.849.3155) Customer Service Email: colemanbook@msn.com