Service Overview

Coleman Book Company offers a full range of services to corporate, academic, medical, special and public libraries, obtaining any in-print publication, in any format, from publishers or distributors throughout the world.

Contact Customer Service

Please send questions about orders, availability and returns to our Customer Service via  Email: Texas division.     


Standard streamlined procedures:

  • Order phoned to the publisher within thirty minutes
  • Shipped direct from the publisher unless otherwise desired
  • If shipped through Coleman, re-shipped same day
  • UPS ground service unless otherwise stated
  • If special instructions, delivered by method desired
  • All items new
  • 30 day return policy     

FIRM ORDER SERVICE "Hard-to-get" items, though at times challenging, are our specialty. Materials are supplied from more than 29,000 publishers and distributors worldwide, with more added daily. Current titles are stocked from more than 100 publishers.

OUT OF PRINT SEARCHING If your item has been declared out-of-print or out-of-stock-indefinitely, upon request, we will search Out of Print databases to obtain a copy for your library. When we've located a copy, we will advise you of its condition and price for approval before supplying it to you.

When a book is needed immediately, or sooner, your order to us, if not in inventory, is placed with the publisher within 30 minutes of its receipt.

Contact Customer Service

Coleman Book Company's customer service department may be contacted 24 hours a day, 7 days a week via e-mail/Live Help. Responses to queries are sent within 24 hours of Coleman's receipt of the initial contact. In addition, Coleman personnel may be contacted Monday through Friday between the hours of 7:30 a.m. and 9:00 p.m. Customer Service Email:            

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