Sam card                       MindTap               Book                                               Classroom                                      
Sam Access Card                    MindTap                  Bundle: Theory and Practice

 Service Overview

Coleman Book Company offers a full range of services to corporate, academic, medical, special and public libraries, obtaining any in-print publication, in any format, from publishers or distributors throughout the world.

OUR SERVICES INCLUDE:

Standard streamlined procedures for RUSH titles not in inventory:

  • Order phoned to the publisher within thirty minutes
  • Shipped direct from the publisher unless otherwise desired
  • If shipped through Coleman, re-shipped same day
  • UPS ground service unless otherwise stated
  • If special instructions, delivered by method desired
  • All items new
  • 30 day return policy
     Take a tour of how our books are shipped 

Additional Services:

  • The customer is notified if the delay within 30 minutes of the receipt of the order. This information will help the librarian satisfy the requestor(s).
  • Materials may be back ordered for shipment upon availability
FIRM ORDER SERVICE "Hard-to-get" items, though at times challenging, are our specialty. Materials are supplied from more than 29,000 publishers and distributors worldwide, with more added daily. Current titles are stocked from more than 100 publishers.

OUT OF PRINT SEARCHING If your item has been declared out-of-print or out-of-stock-indefinitely, upon request, we will search Out of Print databases to obtain a copy for your library. When we've located a copy, we will advise you of its condition and price for approval before supplying it to you.

RUSH ORDER SERVICE 
When a book is needed immediately, or sooner, your order to us, if not in inventory, is placed with the publisher within 30 minutes of its receipt.

Contact Customer Services

Coleman Book Company's customer service department may be contacted 24 hours a day, 7 days a week via e-mail/Live Help. Responses to queries are sent within 24 to 48 hours of Coleman's receipt of the initial contact. In addition, Coleman personnel may be contacted telephonically Monday through Friday between the hours of 7:30 a.m. and 5:00 p.m. eastern time. (215.849.3155) Customer Service Email: colemanbook@msn.com            

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