Service Overview

Coleman Book Company offers a full range of services to corporate, academic, medical, special and public libraries, obtaining any in-print publication, Bundle Textbook or Printed Access Code in any format, from publishers or distributors throughout the world.

OUR SERVICES INCLUDE:

  • BINDERY SERVICES We can provide a full range of binding options for your paperback books: Kapco coverings, Vinabind and Library (buckram) bindings.
  • FIRM ORDER SERVICE "Hard-to-get" items, though at times challenging, are our specialty. Materials are supplied from more than 29,000 publishers and distributors worldwide, with more added daily. Current titles are stocked from more than 100 publishers.
  • KEY SELECTIONS - Approval Plan/Slip Service We have developed an approval plan/slips service offering the degree of customization and personalized service desired by the library community. Flexibility and built-in attention to detail exists is our service.
  • OUT OF PRINT SEARCHING If your item has been declared out-of-print or out-of-stock-indefinitely, upon request, we will search Out of Print databases to obtain a copy for your library. When we've located a copy, we will advise you of its condition and price for approval before supplying it to you.
  • RUSH ORDER SERVICE When a book is needed immediately, or sooner, your order to us, if not in inventory, is placed with the publisher within 30 minutes of its receipt.
  • SHELF READY SERVICE If requested, Coleman will physically process any material purchased so that the customer's collection-building process is facilitated. We can provide barcodes, security strips, or complete card kits. Additionally, we offer original cataloging records as well as copy-cataloging records.
  • STANDING ORDER SERVICE Coleman will monitor and maintain standing orders for our customer's requirements from any source, whether or not they recognize "standing orders". The flexibility of our computer system allows for this service to be tailored to meet your specific needs. We will also provide customized acquisitions plans for alternating editions, volumes, and publication years for other than all items produced in a series.

Contact Customer Services

Coleman Book Company's customer service department may be contacted 24 hours a day, 7 days a week via e-mail/Live Help.

Responses to queries are sent within 24 to 48 hours of Coleman's receipt of the initial contact.

In addition, Coleman personnel may be contacted telephonically Monday through Friday between the hours of 7:30 a.m. and 5:00 p.m. eastern time.

(215.849.3155)

Customer Service

Email: colemanbook@msn.com

 

 

 

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