Returns & Refund
What can I return?
You may return most new, unopened items sold and fulfilled by Coleman within 30 days of delivery return should be by a trackable method which will prevent being lost in shipment.
When will I get my refund?
When a refund is issued you will get an email notification, there might be a delay of deposit by your bank institution due to their processing time of 2 to 3 days.
Does Coleman offer replacements and exchanges?
Yes, If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different one such as a printed access code.
Check the Status of Your Refund
If you're waiting for a refund and want to check the status, you can view this information in Your Account.
How to request a return
You can send a return request to firstname.lastname@example.org a return authorization will be sent to you with return address details.