Returns & Refund

What can I return?

You may return most new, unopened items sold and fulfilled by Coleman within 30 days of delivery return should be by a trackable method which will prevent being lost in shipment. 

When will I get my refund?

When a refund is issued you will get an email notification, there might be a delay of deposit by your bank institution due to their processing time of 2 to 3 days.

Does Coleman offer replacements and exchanges?

Yes, If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different one such as a printed access code.

Check the Status of Your Refund

If you're waiting for a refund and want to check the status, you can view this information in Your Account.

How to request a return

You can send a return request to a return authorization will be sent to you with return address details.

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