- 98% Fill Rate
- 76% of all orders are fulfilled within 3 days.
- 92% of all orders are fulfilled within 5 days.
Satisfaction Guarantee or full refund Buying "New"
"Great service book came pretty fast."
"Thanks Coleman for getting my daughter her book fast I like the way you had UPS
text me with up to date delivery locations"
RUSH ORDER SERVICE When a book is needed immediately, or sooner, placed with the publisher within 30 minutes of its receipt, Cengage will package and ship within 24 hours.
If your item is out-of-stock or out-of-print we will check for replacement and send a message to you for approval, saving you time having to find a copy.
Your purchase is backed with a 30 day satisfaction return policy.
Standard streamlined procedures
- Customer is notified within 30 minutes if there is a delay in the delivery of order.
- Shipped direct from the publisher unless otherwise desired
- If shipped through Coleman, re-shipped same day
- 30 day full money back return policy
- New guaranteed as described
- UPS ground service unless otherwise stated