Shipping

Customer Support

Coleman Book Company's customer service department may be contacted 24 hours a day, 7 days a week via e-mail. Responses to queries are sent within 24 hours of Coleman's receipt of the initial contact. In addition, Please send questions about orders, availability and returns to our Customer Service via Email: colemanbook@msn.com

Order Shipping UPS
FREE up to 10 day delivery
3 to 5 business days $5.99
Order or product questions please send questions to colemanbook@msn.com response 1 hour or less Monday through Friday.
Saturday/Sunday responses could take up to 3 hours

Standard streamlined order procedures

- Order phoned to the publisher within thirty minutes
- The customer is notified if a delay within 30 minutes of the receipt of the order.
- If Out-Of-Print Coleman will attempt to have a copy reprinted for our customer upon request.
- Shipped direct from the publisher unless otherwise desired
- UPS ground service unless otherwise stated
- If special instructions, delivered by method desired
- All items new
- 30 day return policy

ORDER PLACEMENT: When a book is needed immediately, or sooner, your order to us, if not in inventory, is placed with the publisher within 30 minutes of its receipt.

OUR SERVICES INCLUDE:

FIRM ORDERS
"Hard-to-get" items, though at times challenging, are our specialty. Materials may be supplied upon request from more than 29,000 publishers and distributors worldwide, with more added daily. Current titles are stocked from more than 100 publishers.
RUSH ORDERS
When a book is needed immediately, or sooner, your order to us, if not in inventory, is placed with the publisher within 30 minutes of its receipt.
OUT OF PRINT SEARCHING
If your item has been declared out-of-print or out-of-stock-indefinitely, upon request, we will search Out of Print databases to obtain a copy for your library. When we've located a copy, we will advise you of its condition and price for approval before supplying it to you.